IMPORTANT
 
As a Tax Agent our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:
 
1.    The Tax Practitioner‘s Board maintains a register of Tax Agents and BAS Agents. Our Tax Agent Number (TAN) is 26244428. You can access and search this register here: https://www.tpb.gov.au/public-register

 
2.    If you have a complaint about our Tax Agent services, you will need to contact us in the first instance with details by email. You may send that email to our email info@snkaccounting.com.  Your complaint will be investigated by us. We will provide you acknowledgement of receipt of your complaint and our understanding of the circumstances. We will inform you that we will attempt to resolve your complaint with 14 days and will outline the dispute resolution process. If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) at https://www.tpb.gov.au/complaints. The TPB will acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.

3.       As a taxpayer, it is important you are aware of your obligations to the ATO and understand we have obligations to you, the ATO & the TPB, you can find detailed information about these obligations at: https://www.tpb.gov.au/obligations